We’ll gladly accept any defective merchandise purchased within 7 days on CarTrends.in for return. We accept Returns in case of Product received as damaged, which you have to verify when the parcel is received.
Please note that the courier charges will be borne by the customer in case of return.
How to Return
Steps are easy to follow:
1. Start your return by emailing us with your order number and the reason.
2. Securely pack the item(s) in a box or envelope of your choice. Please write your order # on the outside of the package.
3. Mail your return package using a traceable carrier.
4. Once we receive your package, we’ll promptly process your return.
Returns will be processed within 1 business day upon receipt of your package. The refund will be issued to the same payment account you used for the original purchase per your request. In case of COD payments, payments will sent via IMPS.